Terms and Conditions

1. Introduction

Welcome to Total Care Internet. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all users, clients, and visitors of our services.

2. Services

Total Care Internet provides home and commercial services including house cleaning, office cleaning, electrical checkups, AC repairing, gardening, duct work, and general maintenance. All services are delivered by trained professionals with a focus on quality and customer satisfaction.

3. Booking and Payments

All service bookings must be made through our website, phone, or official communication channels. Payments must be completed as agreed before or after service delivery depending on the service type. Prices may vary based on service requirements and location.

4. Cancellation and Refund Policy

Customers may cancel a booking before the scheduled time. Refund eligibility depends on the service status and timing of cancellation. Once a service has been completed, refunds may not be applicable unless there is a valid issue reported.

5. Customer Responsibilities

Customers are responsible for providing accurate information and access to the service location. Any delay or issue caused due to incorrect information or restricted access may affect service quality and timing.

6. Service Limitations

While we strive to deliver the best services, Total Care Internet is not responsible for pre-existing damages, hidden faults, or issues beyond our control. Certain services may require additional charges depending on complexity.

7. Liability

Total Care Internet will not be held liable for any indirect, incidental, or consequential damages arising from the use of our services. We ensure safety and care, but customers are advised to secure valuable items before service.

8. Privacy Policy

We respect your privacy and ensure that your personal information is protected. Any data collected is used only for service delivery, communication, and improvement of our services.

9. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services means you accept the updated terms and conditions.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us through our website or customer support channels.